What Are Services in Mortemcare?
Services in Mortemcare represent the various offerings your funeral home provides to clients. These can include storage, embalming, casket selection, transportation, flowers, catering, and any other services your business offers.
Each service can have its own pricing, fee structure, and configuration options, allowing you to create a comprehensive service catalog that matches your business model.
Adding a New Service
Step-by-Step: Creating a Service
1.Navigate to the Services section from the main menu
2.Click the Add Service button
3.Fill in the service details:
Service Name: The name of the service
•Examples: “Embalming,” “Casket Selection,” “Transportation,” “Flowers,” “Catering”
•Use clear, descriptive names that clients will understand
Description: A brief description of what the service includes
•Example: “Professional embalming and preservation services for deceased”
•This helps clients understand what they’re paying for
Price: The cost of the service in your local currency
•Set the price that reflects your costs and desired profit margin
•This can be edited later if needed
Fee Structure: Choose how you charge for this service
Understanding Fee Structures
Mortemcare supports two types of fee structures:
Flat Rate: A fixed price regardless of quantity or duration
•Use this for services with a set cost
•Example: $700 for embalming (same price for all cases)
•Best for: Embalming, casket selection, transportation
Per Unit: A variable price based on units or duration
•Use this for services that vary based on quantity or time
•Example: $50 per day for storage
•Best for: Storage, catering, flowers (by arrangement)
Additional Service Options
When creating a service, you can configure additional options:
Enable Child Services: Allow this service to have sub-services
•Example: “Casket Selection” could have child services for different casket types
•Useful for creating service packages
Certificate Required: Specify if a certificate is needed for this service
•Example: Embalming might require a professional certificate
•Helps track compliance requirements
Disable Discount: Prevent discounts from being applied to this service
•Use for services where discounts shouldn’t apply
•Example: Mandatory fees or regulatory services
Tax Exempt: Mark the service as tax-exempt if applicable
•Useful for services that may be tax-exempt in your jurisdiction
•Consult local regulations
1.Click Add Service to save the new service
Viewing and Managing Services
All your services are displayed in a table on the Services page, showing:
•Service name
•Description
•Price
•Fee structure (Flat Rate or Per Unit)
•Status (Available or Inactive)
Editing a Service
You can edit any service by clicking the Edit button next to it. This allows you to:
•Change the service name
•Update the description
•Modify the price
•Change the fee structure
•Update additional options
Deactivating a Service
If you no longer offer a service, you can mark it as inactive rather than deleting it. This preserves historical records while preventing new cases from using that service.
Service Pricing Best Practices
1.Research Market Rates: Understand what competitors in your area charge for similar services
2.Calculate Costs: Ensure your pricing covers all direct and indirect costs
3.Profit Margin: Set prices that provide adequate profit margin for your business
4.Regular Review: Review and update prices periodically to reflect inflation and market changes
5.Transparency: Be clear about what each service includes
6.Bundling: Consider offering service packages at discounted rates
Common Services to Create
Here are typical services funeral homes offer:
| Service | Type | Typical Price Range |
| Storage | Per Unit (Daily) | $50 – $250/day |
| Embalming | Flat Rate | $600 – $2500+ |
| Casket Selection | Flat Rate | $1000 – $10,000+ |
| Transportation | Flat Rate | $300 – $1250+ |
| Flowers | Flat Rate | $100 – $800 |
| Catering | Per Unit | $20 – $75/person |
| Viewing Room | Per Unit (Hourly) | $100 – $400/hour |
| Cremation | Flat Rate | $1000 – $4000 |
Note: Prices vary by region and market. Adjust based on your local market conditions.
Service Management Best Practices
1.Comprehensive Service List: Define all services your funeral home offers to ensure nothing is missed during invoicing
2.Accurate Pricing: Review and update service prices regularly to reflect current costs
3.Clear Descriptions: Use clear, descriptive names and descriptions for each service
4.Consistent Naming: Use consistent naming conventions for similar services
5.Regular Audits: Periodically review your service list to ensure it’s current and complete
6.Staff Training: Ensure your staff understands all available services and can explain them to clients
Troubleshooting Service Issues
Q: Can I change the price of a service after creating it?
A: Yes, you can edit any service at any time. The new price will apply to future invoices.
Q: What happens if I delete a service?
A: We recommend marking services as inactive rather than deleting them, to preserve historical records.
Q: Can I have the same service with different prices?
A: Yes, you can create multiple versions of a service with different prices (e.g., “Standard Embalming” vs “Premium Embalming”).
Q: How do I know which services are being used?
A: Check your invoices and reports to see which services are most frequently used by clients.
Q: Can I offer discounts on specific services?
A: Yes, you can enable or disable discounts on individual services using the “Disable Discount” option.