Here are some of our most frequently asked questions. If you have a question that is not answered here, please feel free to contact us.
MortemCare is a cloud-based mortuary management software designed specifically for funeral homes and deathcare facilities. It helps you manage deceased records, track storage units, generate invoices, and oversee every stage of a funeral case — all from a single, easy-to-use platform.
MortemCare is built for funeral directors, mortuary managers, and administrative staff at deathcare facilities of any size. Whether you run a single funeral home or manage multiple branches, the platform adapts to your workflow and team structure.
When a deceased person is admitted, you assign them to a storage unit in MortemCare. The system tracks their current location, logs every movement between units, and provides a real-time visual dashboard showing occupied and available spaces across your facility.
Yes. MortemCare lets you create itemized invoices based on the services assigned to each case. You can accept full or partial payments, track outstanding balances, and generate printable PDF invoices for families.
MortemCare is fully cloud-based, meaning you can access it from any device with an internet connection — desktop, laptop, or tablet. Your data is encrypted, automatically backed up, and available 24/7 without any server maintenance on your end.
Most funeral homes are up and running within 5 to 10 minutes. You create your account, set up your branch and storage units, and you're ready to start adding records. No complicated installation or IT support required.
Yes, you can upgrade or downgrade your plan at any time. If you upgrade, you will be charged a prorated amount for the remainder of your billing cycle. If you downgrade, you will be credited a prorated amount on your next bill.
Yes. MortemCare offers a free account with full access to all features — no credit card required. You can start managing your cases immediately and upgrade when you're ready.